Business Process analyst- £550 p/d outside IR35- central London

Job Type: Temporary
Industry: Change & Transformation
Reference: BH-2513
Salary: £550 per day
Job Published: December 24, 2021 15:18
Business Process analyst- £550 p/d outside IR35- central London
We are looking to bring in an experienced business process analyst for an international travel company.  We need someone who is experienced with process maps, specifically in the context of contact centres. We need someone who can hit the ground running and able to quickly integrate into the company and assess the company’s needs.
  • AS-IS and TO-BE processes
  • To be able to document all the tools the Contact Centre currently uses, their purpose, and other users within the business
  • Experience with Salesforce, Volacom, Falcon and DirectMode is highly desired
  • Analytical and inquisitive mindset
  • Being able to set and meet targets in line with business needs
You will be instrumental in affecting business change and thus be given all the appropriate resources to do so. You will be working with some very talented and competent individuals who will support you in your goals and targets.
£550p/d outside of IR35 for 3 months
Based in central London,
Currently work from home but there is a possibility you will have to come into the office once or twice a week once omicron wave has passed