Business Process Manager – HCP Contract Improvement

Location: London Arena
Job Type: Permanent
Industry: Technology | Change & Transformation | Professional Services
Reference: BH-1768
Salary: £555 per day
Job Published: February 11, 2021 19:35
Business Process Manager – HCP Contract Improvement
helping a large pharmaceutical company recruit a Project Manager to run an improvement project for their HCP contract processes
  • Lead the identification and development business processes.  Activities can span new process development, continuous process improvement, risk/gap identification and mitigation activities.
  • Engage with cross-functional stakeholders to identify and document “as-is” business processes, identify gaps and pain points and develop proposals for future state processes.
  • Develop drafts of SOP’s to document future state processes.
  • Validate business requirements against proposed system/process solution
  • Collaborate with change management team to develop communications and training on new process.
  • Awareness of Healthcare Professional (HCP) engagement in any industry, broad ways and steps of the process.
  • Experience in business process analysis.
  • Knowledge of and experience in the consumer goods and pharmaceutical industries.
  • Excellent verbal and written communication skills
  • Excellent stakeholder management and customer service skills/abilities.
  • Experience of working within a large scale transformation would be beneficial
  • Bachelor's degree
  • 5+ work experience in CPG or Pharma industry, experience with R&D functions is preferred.
  • Proven record of design, development and implementation of business process improvements in a multinational.
  • Experience with system assessment, design and development.
  • Project Management of end-to-end business process improvement initiatives  
This is initially for 6 months and offers a daily rate of £556 per day (inside or IR35). Remote contract.