Client Service Manager – Financial Service Giant – Fixed Term Contract - Hybrid

Location: Leeds
Job Type: Permanent
Industry: Technology
Reference: BH-3031-2
Salary: £30000 per annum
Job Published: July 28, 2022 15:03
Client Service Manager – Financial Service Giant – Fixed Term Contract - Hybrid
Global leading financial services company are searching for a Client Service Manager to support their clients and provide excellent services within quality standards.
Your role involves proactive management of the services provided to the clients. You must understand their business and the challenges they face. Therefore, you must be highly analytical to identify issues as well as a skilled problem solver to resolve them quickly.
The ideal Client Service Manager will be able to undertake the following:
  • Responsible for managing and developing positive relationships with clients within a team environment
  • Responsible for ensuring end to end new and existing services provided to our client are functioning as expected, meeting contracted service levels and quality standards
  • Manage and develop effective and positive relationships with internal stakeholders
  • Works to a high standard of performance (quality, punctuality, attendance, productivity and flexibility)
  • Share knowledge and experience with other team members, within the competencies of the role
  • Strong client service and client relationship experience
  • Strong Problem Solver
  • Able to work independently with strong planning & organisation skills
  • Strong communication skills
  • Able to work in teams effectively
  • Quick learner
This is a hybrid remote role, requiring you to come into their offices in Leeds 2-3 days a week.
This is a 12 month long fixed term contract role with view to perm.
This fantastic opportunity offers a salary of £30k.