IT Business Analyst - Salesforce Marketing Cloud - Ecommerce - £500 p/d (Outside IR35)

Location: London
Job Type: Temporary
Industry: Technology
Reference: BH-3004
Salary: £500 per day
Job Published: July 12, 2022 16:37
Leading Ecommerce client now require an IT business Analyst experienced in Salesforce Marketing Cloud to help resolve business challenges and propose solutions in relation to our client’s loyalty programme.

The role revolves around reviewing business requirements to ensure business processes are correctly captured and technical requirements are clear for various stakeholders. Alongside this, you will assist the project5 manager and technical teams with planning, monitoring projects, test implementation and on-going system developments.

This is a tremendous opportunity to become an integral part of an award-winning ecommerce/travel organization leading in the travel sector.

The role & accountabilities
  • Provide analysis and solutions to resolve business challenges.
  • Monitor technical delivery to ensure business requirements are on being met.
  • Determine the correct future reporting structure for loyalty.
  • Assist with the prioritization of technical and functional requirements.
  • Assisting technical teams to explain business needs, coordinate, and test implementation.
About you
  • Salesforce experience (Sales or service)
  • Experience of Salesforce Marketing Cloud
  • Keen to be part of a multi-disciplinary team (functional/business/technical).
  • Good experience in IT business analysis.
  • Knowledge of CRM specifically relating to customer data.
  • Desirable: Salesforce Loyalty Cloud experience and Previous loyalty programme experience.
This 6 month contract role provides a daily rate of £500 p/d (Outside IR35) with hybrid working in place, requiring a contractor in office 1-2 days per week (Flexible).

In terms of office location, this role is based in Kings Cross (London).