Operational Excellence Analyst

Location: Nottingham
Job Type: Permanent
Industry: Technology | Change & Transformation | Professional Services
Reference: BH-1854-1
Salary: £45000 - £50000 per annum
Job Published: April 09, 2021 13:24
Insight Analyst – Process Improvement – Financial Services - Nottingham - £45,000- 55,000 + Package
 
Ventula have partnered with a global Financial Services organisation who are looking for an Insight Analyst to join their Operational Excellence team.
 
The right candidate will need to be passionate about problem solving, analysing data with the overall aim to improve customer experience. You should apply if you are highly analytical l minded and has a natural flare and affinity with numbers. You will be able to spot trends and pull insights from call centre data. Identifying opportunities through analysis and then influencing change in existing processes via a data driven approach.
 
Successful candidates will have a degree in Mathematics and Statistics or similar and will be very numerical minded, this role requires you to be confident analysing numbers to help drive change and reduce reaction times.
 
Required skills:
  • Proven Experience as an Insight Analyst
  • Mathematical or Statistics degree or similar
  • Analytical mindset with the ability to spot trends amongst data
  • Identifying opportunities through analysis and then influencing change in existing processes
  • Liaising at stakeholder level
  • Being a confident leader and being able to manage a team
 
If you are analytical and are confident analysing numbers, data and trends with a strong mathematical background then this might be the role for you. To be successful you must have proven experience working in an analytical and data driven environment and be great with numbers.
 
We are offering a competitive salary of between £45,000 - £55,000 + package, the role will be remote for now but will be Nottingham based when restrictions ease. This is a great opportunity for anyone who is looking for a the chance to work with a fantastic company and elevate their careers. If this sounds like you then please apply today.