Process Manager (Healthcare) / Up to £550 / 6 months / Remote

Location: Brentford
Job Type: Temporary
Industry: Professional Services
Reference: BH-1789
Salary: £500 - £550 per day
Job Published: February 20, 2021 12:48
Business Process with strong experience working with Health Care Professionals (HCP) wanted by my global, household name pharmaceutical client based in West London. 

The Business Process Manager will focus on the improvement of contract delivery between my pharma client and their Health Care Professional network. 

Business Process Manager is an initial 6-month contract with strong scope for extension beyond that period. This is a fully remote role. 
 
 
Business Process Manager Activities

Lead the identification and development business processes.  Activities can span new process development, continuous process improvement, risk/gap identification and mitigation activities.
Engage with cross-functional stakeholders to identify and document “as-is” business processes, identify gaps and pain points and develop proposals for future state processes.
Develop drafts of SOP’s to document future state processes.
Validate business requirements against proposed system/process solution
Collaborate with change management team to develop communications and training on new process.
 
Business Process Manager Competence:
Awareness of Healthcare Professional (HCP) engagement in any industry, broad ways and steps of the process.
Experience in business process analysis.
Knowledge of and experience in the consumer goods and pharmaceutical industries.
Excellent verbal and written communication skills
Excellent stakeholder management and customer service skills/abilities.
Experience of working within a large scale transformation would be beneficial
 
Business Process Manager Qualifications:
Bachelor's degree
5+ work experience in CPG or Pharma industry, experience with R&D functions is preferred.
Proven record of design, development and implementation of business process improvements in a multinational.
Experience with system assessment, design and development.
Project Management of end-to-end business process improvement initiatives 
 
This is initially for 6 months and offers a daily rate of £550 per day (inside or IR35). Remote contract