The Service Desk Analyst will join a team responsible for internal IT operations and Technical 3rd parties' management.
The Service Desk Analyst will manage all service requests and make sure they are cleared promptly.
The Service Desk Analyst will have the following experience:
- Customer focused
- Experience within a similar role
- Strong teamwork, communication and organisational skills
- ITIL Foundation v3
- IT technical knowledge
- Skills in Service Management tools
- Adept in ITIL principles
- Desirable - Windows/Exchange/SCCM skills
This Service Desk Analyst role is paying up to £127 per day for an initial 3 months. The location is Central Nottingham and interviews will take place with immediate effect.